Policy Information

COVID-19 Preparedness Plan

Red Ruby Art Gallery is committed to providing a safe and healthy environment for us and our customers.  Please review this before visiting us.

Our goal is to minimize the potential for transmission of COVID-19, so wearing of masks in the gallery is required. Hand sanitizer is located at the door for use before and after visiting the gallery.

Please abide by social distancing guidelines to your comfort zone. Social distance when possible. Occupancy will be limited to 6 in the lower level at one time. 8 in upper level at one time. Total in the Red Ruby Art Gallery total not to exceed 14 at one time.

We have safety and cleaning protocols in place for all staff and volunteers. Regular housekeeping practices are implemented. Including routine cleaning and disinfecting of work surfaces and hot spots (like doorknobs, kiosk, pens, etc.) 

Staff and volunteers will self-monitor for signs and symptoms of COVID-19. They will check temperatures daily before shift. Any staff or volunteer that is sick, or exhibiting symptoms of illness, will be required to not work or leave the premises if at the gallery.

We offer curbside and instore pickup for orders placed online or over the phone during regular business hours. For curbside pickup, customers should park outside the West door (one-way street) of Jackpine Center, stay in their car, and call the store when ready to receive the order. We will bring the order out and hand it to the customer through the car window.

We look forward to seeing you again soon. Stay safe and healthy!

Thomas and Sarah Jungels

Red Ruby Gallery Owners

Refund or Return Policy

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Unfortunately, due to the nature of our consignment business, we currently do not offer a refund or return policy. 

If there is a concern, please communicate with us to discuss any issues- we will do our best to address any customers concerns. 

 

Shipping Policy

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All purchases are shipped within 1-2 business days after full payment is received. 

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Any questions or concerns we can be reached by phone at 218-568-1085 or email at redrubyartgalleryandgifts@gmail.com